Career Opportunities

Health+Commerce, part of Supreme Group, is a growing healthcare marketing and communications agency with practicing professionals throughout the country. Our clients range from small startups to midsize public firms and large Fortune 500 companies. We offer competitive benefits, value diverse perspectives, encourage applicants from diverse backgrounds, and strive to create a place where every person on our team is comfortable enough to bring their authentic self to work.

Our team is looking to add an experienced Vice President of Integrated Marketing Communications to the team to lead strategic, insights-driven brand strategy efforts and brand activation campaigns for a variety of medtech and biotech clients. We’re looking for a proven healthcare marketing leader who is curious, collaborative, and dedicated to developing strong teams and delivering exceptional client service. The ideal candidate will possess a strong grasp of strategic marketing principles, have extensive experience developing and executing multi-channel programs for B2B and B2C businesses, thrive in an entrepreneurial and collaborative environment, and be able to clearly communicate recommendations and results.

Agency and healthcare industry experience is strongly preferred.

Responsibilities

• Plan and oversee execution of strategic integrated marketing communications campaigns designed to establish/build brands, drive demand, drive leads, and/or build belief in innovative science
• Lead brand strategy and identity initiatives from discovery to activation, working closely with brand strategists, creative professionals, and channel experts
• Build/oversee multi-channel digital and social media marketing programs that support client business objectives
• Collaborate across the agency to integrate marketing initiatives with traditional public relations programs
• Productively partner with the agency’s creative services division to deliver compelling creative that engages and activates key audiences
• Lead multi-faceted account teams, ensuring successful activation of complex programs that operate seamlessly, agency profitability, and delivery of exceptional client service and results
• Determine account staffing and resources, develop accurate monthly projections and annual/quarterly forecasts
• Play an active role, with executional support from team, in the development and activation of advertising plans, social media strategies, campaign forecasts and measurement/optimization plans based on target audience and campaign objective
• Translate research and performance data into meaningful insights to guide strategic planning and program optimization
• Develop new business proposals, lead RFP response teams, and identify/pursue organic growth opportunity for IMC programs
• Provide strategic marketing counsel and technical guidance to colleagues and clients
• Effectively communicate recommendations and results to the C-suite, through both formal presentations and day-to-day communication

• Lead, develop and grow teams of early- and mid- career marketing professionals, including ongoing coaching/mentorship, establishment of annual development plants, completion of regular goals reviews and evaluations, according to agency policies

Skills/Expertise

• Bachelor’s degree in marketing or related field; additional certification or coursework specific to marketing preferred
• 10-15+ years of experience developing strategies and multi-channel activations for B2B and B2C healthcare marketing campaigns and experience in an agency leadership role within the last 5 of those years
• Ability to provide strategic counsel and insights-based recommendations to senior executives on a regular basis, identify obstacles, and problem solve to deliver client satisfaction
• Deep understanding of strategic marketing principles and marketing industry best practices and how they apply to medtech and biotech business models
• Extensive experience in brand strategy and identity, corporate storytelling, content strategy, campaign development, corporate social media, digital and traditional advertising, and marketing measurement
• Foundational understanding of public relations and creative services and experience working collaboratively with colleagues in these areas
• Agility to drive small pilot programs, large, global multi-channel initiatives, and many opportunities in between
• Familiarity with CRM and marketing automation products
• Flexibility, self-motivation and record of success working in deadline-driven environment
• Willingness to embrace a culture of continuous learning and maximize the opportunities provided by a growing organization
• Experience leading and developing small teams
• Excellent time management skills and attention to detail
• Ability to perform under pressure in a fast-paced environment while maintaining a positive, collegial work environment

You can be a great candidate even if you do not have every skill and experience listed above. You may have important skills we haven’t yet considered. If so, we encourage you to submit your resume and a cover letter that shares what you’d like to bring to our team.

Please visit https://healthandcommerce.bamboohr.com/careers/41 to apply.

The Senior Account Executive is responsible for day-to-day media relations and project management within accounts. As the most media-focussed role on the team, they thrive on developing relationships with key members of the media and successfully pitching clients’ stories. They are also able to integrate social media into PR campaigns and have the necessary skills to communicate effectively with their clients, teams and media contacts.

Responsible for managing multiple accounts, of varying sizes. Launches and manages campaign work, delegates assignments to PR team, and ensures the needs of the client are met.

This will be a hybrid role that requires the employee to be within a commutable distance from our main locations:
San Francisco, CA
Los Angeles, CA
San Diego, CA
New York, NY
Philadelphia, PA

Responsibilities

• Coordinate team and drive tactical projects from conception to completion; managing timelines, budgets and client deliverables
• Maintain and increase knowledge of clients and the industry, including trends and issues that may affect clients, their competitors and stakeholders
• Write professional, error-free core communications materials aligned with client strategy, including press releases, key messages, Q&A’s, social media content
• Actively participate in client calls, leading discussion on projects and areas of responsibility
• Work with team to develop recommendations and presentations for clients
• Develop media pitches and other media materials and pitch stories to reporters/outlets
• Gain and maintain knowledge of the media landscape, including reporters and outlets important to H+C clients and the broader industry
• Work with teams on new business pitches, developing research and insights
• Develop budgets and timelines; learn about budget management, billing and agency operations
• Coach and mentor Account Executives and Account Coordinators; provide constructive feedback when appropriate

Accountability

• Manages time to hours allocated; records hours daily in Harvest
• Alerts account lead to challenges or obstacles
• Meets or beats deadlines; clearly communicates when deadlines shift
• Independently identifies next steps; deliverables reviewed at critical steps for accuracy, client preference, strategic alignment
• Offers proactive ideas and solutions based on experience
• Works according to H+C Operating Principles in all interactions
• Represents the agency responsibly to H+C clients and new business prospects, adding value whenever possible

Qualifications

• Minimum 3 years agency or in-house biotech/medtech experience
• B.A. or B.S degree in communications, PR, marketing, business administration or related field
• Excellent time management skills and attention to details
• Ability to perform under pressure in a fast-paced environment while maintaining a positive, collegial work environment
• Billability Target: 85%

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

H+C is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that H+C is a place where everyone can thrive.
Click here to apply.

An account director is a senior contact for clients within the agency. They manage and oversee teams to ensure campaigns are developed and delivered and client service expectations are met. Commercially minded and creative in nature, the account director is adept at building relationships with members of the media, industry spokespeople, executives, key opinion leaders and others. They direct and lead teams, projects, providing counsel to clients and teams. As a senior member of the business, they deliver new business and grow existing accounts.

**Biotech industry experience strongly preferred**

Responsibilities

• Lead clients and teams; gaining and sustaining client trust by delivering timely results and strategic recommendations
• Maintain deep knowledge of clients and the industry, including trends and issues that may affect clients, their competitors and stakeholders
• Serve as main client contact for day-to-day activities; drive client and internal meetings
• Review and provide counsel on written materials, ensure documents are strategic, accurate, and well written
• Work with senior leaders to develop recommendations and presentations to clients and prospects, including writing portions of plans and presentations
• Drive client and internal meetings
• Oversee client budgets; prepare invoice summaries
• Supervise staff; delegate and assign tasks to appropriate team members and provide guidance to meet client needs and encourage team member growth
• Work with account teams to manage timelines, develop action plans and counsel clients
• Oversee media strategy development
• Participate in determining staffing allocations and account projections
• Be the go-to resource on team for billing and resource allocation; flag budget and staffing issues
• Participate in new business discussions; own portions of new business presentations, including strategy and tactical development; able to help identify organic growth opportunities that span H+C services (PR, IMC, etc.) and work cross collaboratively to secure and staff the work
• Coach and mentor staff; complete regular goals reviews and evaluations for direct reports according to agency policies
• Billability target: 80%.

Accountability

• Unfailingly reliable; ensures client work is completed, meeting or exceeding expectations, while supporting team members
• Proactively flags to senior leaders and/or clients when projects are at risk and identify solutions
• Acts and works independently to deliver results and solve problems; brings in senior leadership when needed
• Manages individual and team time to hours allocated; records hours daily in Harvest
• Meets or beats deadlines and manages team to deadlines; clearly communicates when deadlines shift and reallocates resources according to priorities
• Works according to H+C Operating Principles in all interactions
• Represents the agency responsibly to H+C clients and new business prospects, adding value whenever possible

Qualifications

• B.A. or B.S degree in communications, PR, marketing, business administration or related field
• Able to provide strategic counsel on a regular basis; identifying how to overcome obstacles and deliver results
• Proficient knowledge of biotech, pharma, and/or medtech space
• Minimum 6-7 years agency experience or mix of agency and in-house biotech/medtech experience for AD level; 9-10 years experience for senior AD
• Excellent time management skills and attention to detail
• Mastery of media materials development; expert written and verbal communication skills
• Ability to perform under pressure in a fast-paced environment while maintaining a positive, collegial work environment

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

H+C is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that H+C is a place where everyone can thrive.
Click here to apply.

Are you a digital native looking for a career opportunity at a fast-growing company where you can make a difference in your clients and people’s lives? We are looking for someone who loves building content for social and digital channels and measuring what works for our growing roster of medtech, biotech and digital health clients.

Health+Commerce is a rapidly growing healthcare marketing and communications agency with practicing professionals throughout the country. Our clients range from small startups to midsize public firms and large Fortune 500 companies. We’re continuously expanding and looking for self-starters with an entrepreneurial spirit who want to learn and grow with us.

We value our employees and our culture, offering team members flexibility, benefits, development opportunities and the chance to work with an amazing, smart, committed and fun group of people.

The ideal candidate will be able to commute 3-4 times per month to collaborate with colleagues in one of the following locations:
San Francisco, CA
Los Angeles, CA
San Diego, CA
Denver, CO
St. Louis, MO
New York, NY
Philadelphia, PA

Responsibilities:

• Staying current on the ever-evolving digital and social media marketing landscape and providing updates on emerging trends to internal teams and clients
• Developing a strong understanding of client goals and objectives, target audiences, and business drivers
• Conducting social media audits and competitive research
• Preparing tailored, strategic recommendations for paid and organic digital and social media marketing programs, based on research findings, metrics, and industry trends/best practices
• Creating compelling content for a variety of channels, from social media and digital ad platforms to emails, corporate websites and landing pages
• Researching and identifying online influencers
• Collaborating across the agency on the development of smart, integrated plans and campaigns
• Using DIY software to create simple imagery, motion graphics and videos, and managing creative partners (graphic designers, animators, web developers, etc.) for more complex projects
• Measuring and analyzing campaign performance and leveraging insights for content optimization
• Managing projects to ensure on-brief and on-time delivery

Requirements:

• Bachelor’s Degree in Marketing, Communications or related field
• 2 – 4 years of previous work experience in digital and social media marketing (or 1-3 years of experience with a Master’s degree)
• Intermediate knowledge of digital and social media marketing best practices, procedures and trends
• Familiarity with the business applications of wide variety of social media channels: Facebook, Instagram, LinkedIn, Twitter, TikTok and more
• Strong short-form copywriting skills, with ability to flex style to reflect the client’s brand voice and meet the needs of a variety of audiences (investors, physicians, patients, general public etc.)
• Eye for great design and understanding of basic design principles
• Strong problem-solving skills and attention to detail
• Ability to form strategic recommendations and program optimizations based on data, industry trends, and best practices
• Record of success effectively managing time, budget trackers, and project workplans to ensure deadlines are met
• Ability to clearly communicate ideas and project updates to colleagues and clients
• Interest and willingness to learn about the evolving healthcare industry
• Proficiency in Microsoft Office applications

Preferred Qualifications:

• Familiarity with DIY graphic design and video editing software
  (i.e. Canva, iMovie, Lumen5)
• Experience with social media publishing and listening software
  (i.e. Hootsuite, Sprout Social)
• Experience with Adobe Creative Cloud
• Demonstrated success managing B2B and/or B2C social media marketing campaigns

Click here to apply.

Are you a digital marketer looking for a career opportunity at a fast-growing company where you can make a difference in your clients’ and people’s lives? We are looking for someone to develop, activate, and measure multi-channel digital and social media for our growing roster of medtech, biotech and digital health clients.

Health+Commerce is a rapidly growing healthcare marketing and communications agency with practicing professionals throughout the country. Our clients range from small startups to midsize public firms and large Fortune 500 companies. We’re looking for creative, strategic, self-starters with a strong foundation of marketing principles and digital and social best practices – and the curiosity to continue learning and growing with us.

We value our employees and our collaborative culture, offering team members flexibility, benefits, development opportunities and the chance to work with a team of smart, committed and fun individuals.

The ideal candidate will be able to commute 3-4 times per month to collaborate with colleagues in one of the following locations:
San Francisco, CA
Los Angeles, CA
San Diego, CA
Denver, CO
St. Louis, MO
New York, NY
Philadelphia, PA

Responsibilities:

• Staying current on the ever-evolving digital and social media marketing landscape and providing updates on emerging trends to internal teams and clients
• Developing a strong understanding of client goals and objectives, target audiences, and business drivers
• Translating market research, performance data, and industry trends/best practices into meaningful insights and strategic recommendations for B2B/B2C lead generation, demand generation, and brand-building digital marketing programs
• Developing and executing multi-channel digital marketing plans that stand alone or are part of larger, integrated marketing communications plans developed collaboratively with public relations and marketing colleagues across the agency
• Driving content creation for a variety of channels, from social media and digital ad platforms to emails, corporate websites and landing pages
• Using DIY software to create simple imagery, motion graphics and videos, and managing creative partners (graphic designers, animators, web developers, copywriters etc.) for more complex projects
• Collaborating effectively with marketing, public relations, and creative services colleagues
• Measuring and analyzing campaign performance and leveraging insights for campaign optimization
• Managing projects from inception through execution, mapping steps, aligning resources, and elevating roadblocks as necessary to ensure on-strategy, on-time, on-budget delivery
• Confidently presenting digital marketing plans and progress updates to clients
• Lending digital marketing expertise and creative ideas to new business brainstorms and pitch planning
• Mentoring early-career digital marketing teammates
• Provide strategic counsel and technical guidance to colleagues and clients.

Requirements:

• Bachelor’s Degree in Marketing, Communications or related field
• 5-7 years of previous work experience in digital and social media marketing
• 3+ years of experience in marketing for healthcare businesses (medtech, biotech, or digital health, agency experience preferred)
• Mastery of digital marketing strategy and content creation best practices and passion for exploring evolving trends and opportunities to support client objectives
• Familiarity with execution of paid digital campaigns (including paid search, paid social, digital display, and native advertising), search engine optimization, email campaigns, and influencer engagement programs
• Familiarity with the business applications of a wide variety of social media channels: Facebook, Instagram, LinkedIn, Twitter, TikTok and more
• Strong short-form copywriting skills, with ability to flex style to reflect the client’s brand voice and meet the needs of a variety of audiences (investors, physicians, patients, general public etc.)
• An eye for great design, understanding of basic design principles, and ability to effectively work with creative partners
• Excellent problem-solving skills and attention to detail
• Ability to form strategic recommendations and program optimizations based on data, industry trends, and best practices
• Record of success effectively managing time, budget trackers, and project work plans to ensure deadlines are met
• Ability to clearly communicate ideas and project updates to colleagues and clients
• Demonstrated success managing B2B and/or B2C digital and social media
• Agility to drive small pilot programs, large multi-channel initiatives, and many opportunities in between
• Willingness to embrace a culture of continuous learning and maximize the opportunities provided by a growing organization
• Flexibility, self-motivation and record of success working in deadline-driven environment
• Proficiency in Microsoft Office applications

You can be a great candidate even if you do not have every skill and experience listed above. You may have important skills we haven’t yet considered. If so, we encourage you to submit your resume and a cover letter that shares what you’d like to bring to our team.

Click here to apply.

Health+Commerce, a rapidly growing public relations agency helping companies across medtech, biotech and digital health, is searching for our next Account Coordinator. Named a PR News Best Places to Work in 2020, H+C is a great place to build a career in public relations. We seek an individual with previous public relations agency experience. We invest heavily in training and helping you take your skills to the next level. We are a collaborative, collegial team spread across the U.S. with a preference for an east coast- based team member (our east coast office is in Philadelphia) but are open to all remote locations.

This will be a hybrid role that requires the employee to be within a commutable distance from our main locations:
New York, NY
Philadelphia, PA
Denver, CO
St. Louis, MI

Responsibilities:

• Serve as a valued member of the client account team
• Build influencer databases by researching media, bloggers, podcasts and more
• Scan media and develop analytical client coverage reports
• Manage industry and competitive news monitoring programs
• Manage projects and organization of client programs
• Proof and edit copy
• Assist in the development and execution of media outreach programs
• Write content including press releases, social media and internal newsletters

Skills/Expertise:

• 1-2 years of PR experience (internships or other)
• Familiarity with social media channels
• Excellent organizational, communications (written and verbal), and time management skills
• Knowledge of AP style
• Previous experience with basic office software as well as other programs such as Adobe Creative, Canva, Falcon, Hootsuite and others desirable
• Strong presentation skills

Click here to apply.

Account Managers support multiple accounts with an opportunity to lead on special projects and other key company and client initiatives. They have a passion for public relations and a proven track record of success on behalf of clients. They have agency or in-house senior level client management experience and skills, as well as a deep understanding of the PR, strategic communications, and healthcare/biotech/medtech landscapes; and a proven ability to set strategy, prioritize tasks, manage teams and projects/campaigns, and deliver accountable results.

Account Managers are detail oriented and have the ability to organize themselves, their teams and client activities successfully. Above all, they are passionate about healthcare public relations and the biomedical industry, are driven, collaborative team players, and support our collective desire to be the best in our field.

This will be a hybrid role that requires the employee to be within a commutable distance from our main locations:

• San Francisco, CA
• Los Angeles, CA
• San Diego, CA
• New York, NY
• Philadelphia, PA

Responsibilities

• Take the lead in managing account teams, projects and programs
• Develop, organize and manage PR and IMC campaigns
• Develop and maintain deep knowledge of clients and the industry, including trends and issues that may affect clients, their competitors and stakeholders
• Provide strategic counsel to clients to aid their PR and broader marketing campaigns
• Guide the development of and deliver client-ready written materials, including press releases, client communications, social posts, ensuring documents are accurate and aligned with client strategy
• Lead client discussion on projects, both on team calls and in 1:1 communications to keep clients informed of status and next steps
• Work with team to develop strategic recommendations and presentations to clients, based on data and insights
• Develop media strategy and pitches and pitch stories to reporters/outlets; oversee team pitching efforts
• Offer insights and strategic recommendations to clients, influence decisions
• Report on project outcomes, metrics, analytics
• Own portions of the new business process, including developing insights from research to impact strategic recommendations, as well as tactical development
• Monitor team billing and flag discrepancies, possible over/under billing; advise team on billing status
• Coach and mentor staff; provide constructive feedback to help develop agency colleagues
• May have direct reports; meet weekly with team and help them set and achieve their professional goals

Accountability

• Manages teams’ time to hours allocated
• Alerts account lead to challenges or obstacles
• Meets or beats deadlines and manages team to deadlines; clearly communicates when deadlines shift and reallocates resources according to priorities
• Independently manages projects and programs; client-ready deliverables reviewed for accuracy, client preference, and strategic alignment
• Offers proactive ideas and solutions based on experience
• Works according to H+C Operating Principles in all interactions
• Represents the agency responsibly to H+C clients and new business prospects, adding value whenever possible

Qualifications

• Minimum 5 years (AM) to 7 years (SAM) healthcare agency experience or mix of agency and in-house pharma/biotech/medtech experience
• B.A. or B.S degree in communications, marketing, business administration or related field
• Excellent time management skills and attention to detail
• Proficient at media materials development, excellent written and verbal communications skills
• Ability to perform under pressure in a fast-paced environment while maintaining a positive, collegial work environment

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

H+C is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that H+C is a place where everyone can thrive.

Click here to apply.